Your Data, Our Responsibility

Bahis Privacy Policy — How we protect your data

Bahis believes your personal data belongs solely to you. On this page, we clearly explain what information is collected, how it is used, and what rights you have. No hidden clauses.

Last updated: January 2026
🔒
Our Commitment
SSL 256-bit
GDPR Compliance
Never sold
Your Control

Bahis's six pillars of privacy protection

Every commitment is backed by rigorous technical and operational safeguards — not just words.

End-to-end encryption

Every transaction and login is encrypted with 256-bit SSL. Your password is never visible — not even to Bahis staff.

Sale of data is strictly prohibited

Bahis does not sell your name, mobile number, or any personal information to advertisers or third parties. Never.

You're in control

You can view, correct, or request deletion of your data at any time. Your data, your choice.

Secure Data Storage

Your data is stored in ISO-certified data centres. Regular backups and strict access controls are in place to prevent unauthorised access.

Minimal data collection

Bahis only collects information that is strictly necessary to provide its services. No excess data is gathered.

GDPR-Compliant Policy

Bahis complies with international data protection regulations and operates in accordance with European GDPR standards.

Contents
Join
01
What information do we collect?

Bahis collects three types of data — information you provide directly, data generated automatically through your use of the platform, and information received from third parties. Each category is detailed below.

Information you provide directly

Data Type Example Mandatory?
Identity-related Full Name, Date of Birth Yes
Contact Information Mobile number, email address Yes
Identity Verification (KYC) NID, Passport On Withdrawal
Financial Information BKash/Nagad Number On Payment
Communication History Support Chat, Email No

Automatically Collected Data

While using Bahis, certain data is collected automatically — including your IP address, browser type, device information, and logs of which parts of the platform you visited and for how long. This data is primarily used to ensure security and improve the platform.

Bahis never accesses your phone's microphone, camera, or location — unless you have explicitly granted permission and it is required to provide the service.

02
Purpose and basis for data use

Bahis uses your data only for specific, legitimate purposes — each with a clear legal basis. Your information is never used for vague or undefined reasons.

  • Account Management: Login, security verification, and account maintenance
  • Payment Processing: Secure processing of deposits and withdrawals
  • KYC Verification: Identity verification in compliance with legal obligations
  • Fraud Prevention: Detecting and blocking suspicious activity
  • Customer Support: Issue resolution and customer support
  • Platform improvement: Analyzing usage patterns to improve the service
  • Responsible Betting: Detecting unusual betting behaviour and alerting the member

Bahis never shares your data with ad-targeting services or third-party marketing companies. Any marketing communications from us are sent only with your consent.

03
Data Flow & Third-Party Sharing

Whenever your data is shared, Bahis is transparent about it. Below is an overview of how your data flows:

ðŸ‘Ī
You
Data Sharing
🔒
Bahis Server
Encrypted
⚙ïļ
Processing
Only When Necessary
🗄ïļ
Secure Storage
ISO-Certified

When Is Your Data Shared with Third Parties?

  • Payment Processors: To process bKash/Nagad transactions — only the necessary financial details
  • KYC Verification Provider: Licensed Agency for Identity Verification
  • Law Enforcement: Only when required by a court order or legal obligation
  • Game Provider: To operate Live Casino games — minimal data only

In all such cases, third parties are bound by strict confidentiality agreements. They only receive data for a specific purpose and are not permitted to use it for anything else.

04
Cookie Policy

The Bahis website uses cookies — small data files stored in your browser that help improve your browsing experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some Bahis services from functioning properly.

05
Your Privacy Rights

Bahis believes you should have full control over your data. Your legal rights are explained simply below:

Right to Access
Want to know what information Bahis holds about you? Submit a request — we are required to respond within 30 days.
Right to Rectification
If any of your details are incorrect, you can request a correction. Update them directly in your account settings or contact support.
Right to Erasure
If you close your account, you may request that your data be deleted. However, certain information may be retained for a specified period due to legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily suspended.
Right to Portability
You can download your data in a standard format (CSV or PDF).

To exercise any of these rights, email us at support@bahis.onl or reach out via live chat. We typically respond within 7–14 business days.

06
Technical Security Measures

Bahis uses multiple layers of security to protect your data. Rather than relying on a single password, we actively defend against cyber threats.

  • 256-bit SSL TLS Encryption — across all data transmissions
  • Two-factor authentication (2FA) — An extra layer of security at login
  • Real-Time Anti-Fraud System — Unusual activity detected instantly
  • Regular security audits — by third-party experts
  • Password Hashing — Your password is never stored in plain text
  • DDoS Protection — Prevention of service disruption attempts

Remember — never share your password or OTP with anyone. Bahis staff will never ask you for your password.

07
Children's Privacy Protection

Bahis strictly prohibits use by anyone under the age of 18. We do not knowingly collect any information from minors.

If we discover that a minor has created an account on Bahis, that account will be closed immediately and all associated data will be deleted. If a parent or guardian has any concerns, please contact us at support@bahis.onl.

08
Privacy Policy Updates

Bahis may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and you will be notified of significant changes via email or in-app notification.

Continuing to use Bahis after any changes have been made will be considered your acceptance of the updated policy. We recommend revisiting this page from time to time.

09
Contact Us — For Privacy-Related Inquiries

For any privacy-related questions, concerns, or requests, please reach out through the following:

  • Email: support@bahis.onl — typically responds within 24 hours
  • Live Chat: Active 24/7 — respond within 2 minutes
  • Subject: "Privacy Request"

To learn more Terms & Conditions and Responsible Gaming page as well.

Start betting in a secure environment

Your data is safe with Bahis. Trust us, play with peace of mind — join today.

SSL Secured GDPR Compliant Your data is never sold

Frequently Asked Questions

Bahis is primarily operated in Bangla, with Bangladeshi users in mind. If other language options are available on the platform, you'll typically find a language selector icon or dropdown in the top-right corner of the page. Your language preference is saved in a cookie, so it will be remembered the next time you log in. Please note that the legal documents on your account — such as the Terms & Conditions and Privacy Policy — are governed by the Bangla version as the authoritative text.

When registering on Bahis, you will typically need to provide: your full name (as on your NID), mobile number, email address (optional), date of birth, and a strong password. If you have a referral code, you can enter it during registration to receive a bonus. KYC documents are not required at sign-up — you only need to submit them before your first withdrawal. The entire process takes just 2–3 minutes and can be completed on mobile. Please provide accurate information, as it will be verified against your KYC documents later.
āĶŽāĶūāĶ‚āĶēāĶū